Cornish Escapes offers fully managed services in the St Ives and surrounding areas.

However, if your holiday home is further afield, we can offer a marketing based service and introduce you to one of our partners to help you take care of housekeeping and maintenance.

We charge 12% plus VAT for our Fully Managed Service which is available for holiday home in St Ives and the surrounding area.

For holiday homes outside of this area, we offer a Marketing Service which is charged at 9% plus VAT.

Our own website generates over 50% of our bookings. We also use affiliates such as Airbnb,  Booking.com, VRBO and Holidu.

Owners can have their own Facebook, Instagram and TikTok accounts for promotional purposes, but all reservations must be made through Cornish Escapes.

Our Business Portfolio Manager will provide realistic pricing and occupancy projections.

Yes, there are initial fees for Photographs, Staging, Floor Plans and Guest Information folders. These are detailed in our Owner’s Pack.

You can use your holiday home whenever you wish.  We do not restrict or charge for Owner’s Bookings.

Simply email our Team and they will handle your reservation.

A log in and password will be provided when your holiday home is set up.  The Owner’s Portal allows you to view the basic information on all your reservations.

Many potential guests are seeking flexible arrival days and shorter stays.  This allows them to enjoy split location stays or avoid busy travel times. Our pricing model ensures that you are not disadvantaged by accepting short stays.

Yes we work very closely with local Estate Agents and Developers and we have fantastic local area knowledge.

Legally you must be compliant and you will need copies of your Public Liability Insurance, Landlord’s Gas Safety Certificate, PAT Test, EICR Certificate and Fire Risk Assessment.

Every holiday home needs and deserves clean, crisp linen and towels. Our in-house service offers high quality white linen and luxury towels that will complement any holiday home. It will provide your guests with that luxury feel and make them contented to slip into an inviting bed at the end of the day.

We provide an example inventory in our Owner’s Pack for your guidance.

Many of our guests bring their dogs.  We advise that you consider allowing dogs as it can help to increase your bookings particularly in quieter periods.  We charge £20.00 per dog per week which is payable to you.

Yes, the Guest pays a non-refundable £45.00 booking fee

A level of wear and tear is to be expected.  However, all bookings are covered by an Accidental Damage Protection policy purchased by the guest.  This covers the guest up to the value of $500.00.  This ensure the vast majority of accidents are covered promptly and without dispute.

We have a cancellation policy in place within our Guest Terms and Condition.  Guests are made aware that a cancellation at anytime would forfeit the amount paid to date.  However, each case is handled individually and assessed by our Team.

We do require all our holiday homes to provide a Welcome Pack for all guests.  We receive fantastic feedback on these and they are a great way to make a strong first impression.

We offer guests the opportunity to provide feedback on departure.

Our Head Office is based in St Ives and our Team Members all live locally and have expert knowledge of Cornwall.

Payments are transferred directly by the 4th of each month via BACS.

We provide a Monthly Statement itemising all Income/Expenditure and future reservation finances.

A separate Housekeeping Invoice will be issued.

We do not deduct Housekeeping costs directly from your Income – you are responsible for paying your Housekeeping Invoice within seven days of receipt.

We advise that you contact Cornwall Council to discuss your particular circumstances. They will be able to provide up to date information.